Terms of Service

1. Overview of Service

Vivanta is an AI-powered business platform that enables users to create, manage, and operate digital business assets, including:

• Websites and landing pages
• Branding and visual identity assets
• SEO content and marketing copy
• Contact forms and lead capture systems
• AI-powered communication tools such as chatbots and automated responses
• Appointment booking and customer interaction tools

Vivanta is designed to support business marketing, customer acquisition, and online presence management.

2. Acceptance of Terms

By accessing or using Vivanta, you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service.

3. AI-Generated Content Disclaimer

You understand and agree that:

• All content generated through Vivanta is produced using artificial intelligence
• AI-generated content may contain inaccuracies or require user review
• We do not guarantee business performance, SEO rankings, or financial results
• You are responsible for reviewing and approving all generated content before use or publication

4. User Responsibilities

You are solely responsible for:

• All content published through your account or website
• Accuracy of business information you provide
• Compliance with all applicable laws and regulations
• Use of any AI-generated content, websites, or communications
• All interactions with customers, leads, or third parties

Vivanta is a tool provider and does not act as a business advisor, legal advisor, or representative.

5. Acceptable Use Policy

You agree not to use Vivanta to:

• Create fraudulent, illegal, or misleading content or businesses
• Impersonate individuals, organizations, or government entities
• Engage in phishing, spam, or abusive marketing practices
• Infringe intellectual property rights of others
• Attempt to reverse engineer, disrupt, or exploit the platform

We may suspend or terminate accounts that violate these terms.

6. AI Tools and Automation Disclaimer

Vivanta may include automated tools such as:

• AI chat assistants
• Lead response systems
• Appointment scheduling tools
• Email or follow-up automation

You acknowledge that:

• Automated outputs may not always be accurate or appropriate
• We are not responsible for missed leads, customer messages, or scheduling errors
• You are responsible for monitoring and managing all automated interactions

7. Ownership of Content

Your Rights

You retain ownership of:

• Websites and content you generate using Vivanta
• Branding and business materials created for your use
• Data and business information you input into the platform

Our Rights

We retain ownership of:

• The Vivanta platform, software, and systems
• AI models and underlying technology
• Infrastructure and proprietary processes

We grant you a limited, non-exclusive, revocable license to use the Service.

8. Subscriptions & Payments

Vivanta may offer subscription plans, including but not limited to:

• Free Plan: Basic website generation tools
• Starter Plan: Domain connection and hosting features
• Growth Plan: SEO tools and AI content generation
• Pro Plan: AI sales assistant, automation, and lead handling tools

Payments:

• Processed through third-party payment providers
• May renew automatically unless canceled
• Prices may change with prior notice

9. Refund Policy

Refunds are governed by our Refund Policy. Digital services are generally non-refundable except where required by law or in cases of billing errors.

10. Service Availability

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. Features may be modified, suspended, or discontinued at any time.

11. Limitation of Liability

To the maximum extent permitted by law:

• Vivanta is not liable for indirect, incidental, or consequential damages
• We are not responsible for lost revenue, lost leads, or business interruption
• Use of the Service is at your own risk

12. Termination

We may suspend or terminate your access if:

• You violate these Terms
• Fraudulent or abusive activity is detected
• Required by law or legal process

13. Governing Law

These Terms are governed by the laws of the State of Washington, United States.

14. Changes to Terms

We may update these Terms at any time. Continued use of Vivanta means you accept the updated Terms.